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Cherry Gold Casino Terms & Conditions
1. General terms and acceptance
These Terms & Conditions govern your use of the Cherry Gold Casino website, account services, games, payment features, promotions and other related services. By accessing the website or using any service, you confirm that you have read, understood and accepted these terms. If you do not agree with them, you must not use the website or create an account.
Cherry Gold Casino may update these Terms & Conditions from time to time. Changes may be made to reflect changes in the services, applicable law, regulatory expectations, technology or operational requirements. The latest version will be made available on the website. Your continued use of the website after updated terms are published may be treated as acceptance of those changes, so you should check this page regularly.
You are responsible for reading all information displayed on the website before using a service. Additional rules may apply to particular games, promotions, tournaments, payment methods or account features. Those rules form part of these Terms & Conditions where they are presented to you.
Eligibility and lawful use
You must be legally permitted to access and use online gambling services in the place where you are located. You must meet the applicable minimum age requirement and provide accurate information when requested. You must not use the website if online gambling is unlawful for you, if you are restricted from gambling, or if you are using the service on behalf of another person.
The website is intended for personal entertainment. You must not use it for commercial activity, unlawful purposes, fraud, money laundering, cheating, collusion, market manipulation or any other improper activity. You are responsible for checking whether access to the website is permitted under the laws that apply to you.
2. Accounts, verification and security
Some features may require you to register an account. You must provide information that is complete, current and accurate, and you must update it when circumstances change. An account must be opened in your own name and for your own use. You must not create multiple accounts, use another person’s account or allow another person to access your account.
Cherry Gold Casino may need to verify your identity, age, location, payment details or source of funds. You agree to provide documents or information reasonably required for these checks. Verification may be requested before an account is fully activated, before certain transactions are processed, or at other stages of your use of the services.
You are responsible for keeping your login details confidential and for all activity carried out through your account, unless you have promptly reported unauthorised access. Do not share passwords, authentication codes or other security information. If you believe your account has been compromised, stop using it and follow the available account support or security process.
Cherry Gold Casino may refuse registration, restrict access, suspend an account or close an account where it reasonably considers that information is inaccurate, verification cannot be completed, these terms have been breached, activity appears suspicious, or action is required for legal, security, responsible gambling or operational reasons. Where permitted, you may be informed of the relevant reason.
Account closure and suspension
You may request that your account be closed or restricted in accordance with the available account controls and support procedures. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, disputed activity or compliance checks.
If an account is suspended or closed, you must not attempt to create or use another account unless Cherry Gold Casino has expressly allowed you to do so. Any funds held in an account will be handled in accordance with applicable law, verification requirements and the circumstances of the suspension or closure.
3. Deposits, withdrawals and games
You may only use payment methods that are available through the website and belong to you or that you are authorised to use. Payments must not be made from an account or card belonging to another person. Cherry Gold Casino may decline, reverse or delay a transaction where the payment method cannot be verified, a transaction is incomplete, or further checks are required.
You should only deposit money that you can afford to lose. Deposited funds are intended for use on the website and must not be used for unlawful activity. You are responsible for checking transaction details before confirming a deposit or withdrawal, including any information shown by your payment provider.
Withdrawal requests may be subject to account verification, payment checks, game rules, promotional conditions and applicable legal requirements. Processing times can vary depending on the payment method and the checks required. Cherry Gold Casino may return funds using an approved method and may request additional information before completing a withdrawal.
You are responsible for any fees, charges, taxes or reporting obligations that may apply to your transactions or winnings under the laws relevant to you. Information displayed about payment methods is general and may change. You should review the details shown at the time of a transaction.
Game results and technical issues
Games must be played according to the rules displayed with each game. Where a game uses an approved random outcome system, results are determined by that system. If a technical error, communication failure, incorrect display or other malfunction affects a game or transaction, Cherry Gold Casino may suspend the affected service and take reasonable steps to correct the issue.
You must not exploit a software fault, use automated tools, interfere with game operation, or attempt to obtain an unfair advantage. Suspected abuse, cheating, collusion, fraud or irregular play may result in an investigation and restrictions on the relevant account or transactions.
Promotions and bonuses
Promotions, bonuses, rewards and promotional competitions may have separate terms. Those terms may include eligibility requirements, time limits, contribution rules, wagering or playthrough requirements, game restrictions, maximum values, withdrawal conditions and account limitations. You should read the specific promotional terms before opting in or using a promotional offer.
Cherry Gold Casino may amend, suspend or withdraw a promotion where permitted, including where an offer has been misused, incorrectly displayed or affected by a technical issue. If promotional activity conflicts with these general terms, the specific promotional terms will apply to the extent of the conflict.
4. Responsible gambling, privacy and legal information
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play, keep track of your time and spending, and never gamble with money needed for everyday living. Do not gamble when upset, under the influence of alcohol or drugs, or when gambling is affecting your relationships, work or wellbeing.
- Use available deposit, spending, session or loss controls where offered.
- Take regular breaks and stop playing when your planned budget has been reached.
- Consider account restrictions or self-exclusion if gambling is becoming difficult to control.
- Do not chase losses or borrow money to gamble.
- Seek independent support if gambling is causing concern for you or someone close to you.
Responsible gambling tools and support options may be available through the website. These tools can differ in operation and may take effect according to the information displayed when you activate them. You should read the instructions carefully and contact an appropriate independent support service if you need additional help.
Privacy and communications
Personal information is handled in accordance with the Cherry Gold Casino Privacy Policy and applicable privacy laws. Information may be collected and used to provide services, process transactions, verify accounts, prevent fraud, meet legal obligations, improve the website and communicate with you about your account. You should read the Privacy Policy for further information about data handling and your available rights.
You may receive service messages about your account, security, transactions or changes to the website. Marketing communications will be handled in accordance with applicable requirements and available preferences. You should keep your contact and account information current so important notices can reach you.
Website content and liability
The website is provided subject to availability. Cherry Gold Casino does not guarantee that the website, games or features will always be uninterrupted, error-free, secure or available on every device or network. You are responsible for your internet connection, device, software and security arrangements.
To the extent permitted by law, Cherry Gold Casino is not responsible for loss caused by events outside its reasonable control, unauthorised access resulting from your failure to protect account details, inaccurate information supplied by you, or your breach of these terms. Nothing in these Terms & Conditions excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded, restricted or modified.
Applicable law and contact
These Terms & Conditions are intended to operate consistently with applicable Australian laws and other laws that apply to the services and your use of the website. Any dispute should first be raised through the support process made available on the website. This does not limit any rights or remedies available to you under applicable law.
If you have a question about these terms, your account, a transaction or responsible gambling options, please use the contact or support facilities displayed on the Cherry Gold Casino website. Do not include sensitive payment or password information in an unsecured message.